When XS International, Inc., an establisher provider of new and refurbished high-end computer systems, wanted to revamp its e-commerce site, it opted for a robust online store based on Microsoft's Commerce Server platform. To ensure that the new on-line store was up and running quickly, XSI elected to augment packaged e-commerce software with advanced catalog management capabilities. Because the new store was based on Commerce Server, XSI needed an implementation partner that knew Microsoft technology inside and out. That partner was B2B Technologies.

Improving customers' on-line experience was the driving force behind the new store. To that end, the new site enabled customers to:

• Check the status of their orders.
• Review, update and revise their account information.
• Place orders using Purchase Orders.

In addition to providing a richer on-line experience to customers, the new store delivered a host of benefits to XSI's internal staff as well. The new store enabled XSI staff to:

• Completely control the on-line catalog's structure.
• Receive in-depth merchandising analysis and reports.
• Manage on-line ad campaigns through the site.
• Rank products, exploit cross-selling opportunities and leverage discounting to boost inventory turns.